This just in, according to a Citizen Survey conducted about our hometown:
Life is good in the City of Rockwall. It would be near perfect if traffic problems were eliminated and Olive Garden, Red Lobster, Barnes & Noble, Dillard’s and Central Market or Whole Foods would locate here.
Those and other findings were tracked in the 2008 Citizen Survey conducted by Raymond Turco & Associates. Results were taken from the 1,541 surveys completed from a mailing to 12,719 households in October and November 2008.
Nearly everyone responding to the survey (95 percent) indicated they were satisfied (51 percent) or very satisfied (44 percent) with the quality of life in their community. Dissatisfaction has declined since 2003 from 8 percent in 2003 to 7 percent in 2005 to its current rate of 4 percent.
Seven out of 10 responders agreed that, as a community, Rockwall has improved.Traffic/lack of roads (42 percent) was considered by far the most critical issue facing the city today. On the plus side, that is down 10 percent from the 2005 survey.
The strength of citizen support and the passion they showed for the city indicate a major improvement in their perception of Rockwall, said city manager Julie Couch. “Across the board, we see improvement,” she said, noting that since the survey was taken a specific retail operation (Costco) and an entertainment outlet with bowling (Shenaniganz) - both high on responders’ list of desired businesses - have opened.
Trends showed city services improving and property maintenance standards to be overwhelmingly supported.
Highest rated city services were:·
General community safety (95 percent)·
Ambulance (96 percent)·
Police (95 percent)·
Opportunities offered at The Harbor District (92 percent
Fire (91 percent)
Animal control (91 percent)
City services with the lowest approval ratings were:· Efforts with major roadways (35 percent)·
Efforts to improve traffic movement (45 percent)
Preservation/revitalization of Downtown Square (61 percent)
Maintenance of neighborhood streets (61 percent)
Opportunities offered at Historic Downtown area (68 percent)
In other findings, 89 percent of responders said they could find what they wanted to buy in Rockwall. Books topped the list of items difficult to find followed by clothing and shoes, furniture and specialty food grocery stores. 78 percent said there were ample entertainment opportunities in the city.
Assistant city manager Rick Crowley said he was pleased with the improvement in city service ratings, adding that, “It’s also nice to know that citizens said they could generally buy what they wanted, go out to dinner and pursue entertainment in Rockwall.
”Responders ranked Lake Ray Hubbard and a small town atmosphere as contributing to making Rockwall a unique place to live. They overwhelmingly supported continuing the police department’s Holiday Crime Watch program (98 percent) and increased patrol of neighborhoods and commercial areas (96 percent).
Local newspapers remain the most popular source for information about the city along with the newsletter inserted in water bills, word-of-mouth, the City Fun Guide and city Web site. Water bill inserts gained in reliability, but not local newspapers or word-of-mouth.
Jogging/biking trails, more neighborhood parks and a performing arts center topped the list of park and other facility projects residents would most strongly support being funded by the city in the next five years.
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